We want you to be completely satisfied with your Aldrich Ave purchase, so we accept returns on all items within 14 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
What is your return policy?
We want you to be completely satisfied with your Aldrich Ave purchase, so we accept returns on all items within 14 days of the purchase date. To start a return, please visit our Returns page and follow the instructions.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.
Can I cancel or modify my order?
We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact our customer service team as soon as possible. We'll do our best to accommodate your request.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk free.
2. Product Questions
What size should I order?
It depends on the product, we always try our best to write model detailing, etc. In the product description.
What is the material of this product?
The material for each product is listed on the product page, if you have further questions about the material, please don't hesitate to contact us.
How do I care for this product?
Care instructions for each product are also listed on the product page, please follow the care instructions to ensure the longevity of your product.
3. Payment Questions
What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), Klarna and Apple Pay.
4. Shipping Questions
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.
How much does shipping cost?
Shipping cost depends on your location and the product, the shipping method you choose. Please refer to our shipping policy for more details.
Do you ship to P.O. boxes?
Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.
5. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing contact@aldrichave.eu
What are your business hours?
Our business hours are Monday through Friday from 9:00am to 5:00pm EST. We always try our best to reply to our mails as fast as we can.
How can I provide feedback?
We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at contact@aldrichave.eu
Do you have a physical address?
Yes, we do have a physical address. Our headquarters is located at
